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Message: [QUOTE="subsbligh, post: 2464146, member: 1950"] As much as I bag out Telstra, I have to admit your story is pretty much my exact experience with iiNet. For some reason, about once every 12 months my internet dies. I now know the drill. Call iiNet. Waiting times between 1-1.5 hours on hold. Go through the trouble shooting (test modem, test line, test settings, ask you to test with another modem - I actually now have a back up modem, just for this purpose). Arrange a Telstra tech to come out on site. He reports back to iiNet, reports back to me, problem solved. The last thing I want to do after work is sit on the phone for 1.5 hours to run through this rigmarole so usually it takes 2 weeks. Last tech I got was adamanat that someone at the exchange played around with my port when they made a new connection. Perhaps they just keep cycling them through tech support. New connection? Just take off an old connection and wait for them to lodge a fault, then disconnect someone else, around we go again! [/QUOTE]

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