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Message: [QUOTE="subsbligh, post: 2464156, member: 1950"] The best Telstra technician I ever had was shortly after we finished our renos, which involved rewiring the house and the movement of our phone line from one side of the house to the other There was this black hole of bureauracy (iiNet, every phone call, I swear to God: "have you turned the modem on, and then off again") involving the digging of a trench from my boundary to the service box (the distance of about 60cm) to connect the phone line. He said, mate, this is going to cost you 500 bucks and take 6 weeks. I'd be doing some "gardening" this morning and then calling iiNet later this afternoon to let them know the trench had been dug. Problem solved :-) [/QUOTE]

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